This page explains how to request the deletion of your Steel account and the data associated with it, whether or not the app is installed on your device.
Option 1 — From the app (recommended)
In the app: Profile → Account → Delete my account, then confirm. Deletion is immediate and applies both to our servers and to your phone.
Deleting your account does not cancel a Steel Plus subscription: cancel it from your App Store account settings (iOS) or the Subscriptions tab of the Google Play Store (Android) to stop being charged.
Option 2 — Without the app
Steel accounts are created automatically, without an email address: to find yours, we need its account ID, shown in the app under Profile → Account → Account ID. Write to beauregardterence@proton.me with the subject “Steel account deletion” and include this ID. We handle these requests within 30 days at most and confirm by email once the deletion is done. If you saved your account with an email address (Profile → Account → My account), simply write to us from that address. Without an ID or a linked address, we cannot tell which account is yours.
What gets deleted
- Your Steel account and its ID;
- Your training history and routines stored on our servers;
- Premium subscription information kept on our servers and by our subscription provider, RevenueCat;
- With option 1, all the data on your phone, including your cycle data.
Your menstrual cycle data
Your cycle data is never stored on our servers: it stays only on your device, encrypted. To erase it, use “Delete my account” or the “Delete my cycle data” option on the Cycle screen — this deletion is local and immediate. Note: on iPhone, uninstalling the app is not enough to erase it, because iOS keeps it in the device's keychain.
Need help?
For any question about this procedure, contact beauregardterence@proton.me.